Terms of Service

Last updated: December 22, 2025

1. Acceptance of Terms

By accessing and using Gatherflow ("Service", "Platform", "we", "us", or "our"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms apply to all users of the Service, including church administrators, staff members, and individuals accessing the platform.

2. Description of Service

Gatherflow is a comprehensive church management platform that provides tools for:

  • Member and visitor management
  • Life group coordination and tracking
  • Event planning and registration
  • Pathway and discipleship tracking
  • Multi-campus management
  • Communication and notifications
  • Attendance tracking
  • Administrative tools and reporting

3. User Accounts and Registration

3.1 Account Creation: To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breach.

3.3 Account Types: Different account types (Super Admin, Admin, Leader, Member) have different permission levels. You agree to use only the features and access the data appropriate to your role.

3.4 Age Requirement: You must be at least 13 years old to use the Service. If you are under 18, you must have permission from a parent or guardian.

4. Subscription and Payment

4.1 Free Trial: We may offer a free trial period for new users. After the trial period, you must select a paid subscription plan to continue using the Service.

4.2 Subscription Plans: We offer various subscription tiers with different features and pricing. Details of each plan are available on our pricing page.

4.3 Payment: Subscription fees are processed through Stripe. By providing payment information, you authorize us to charge the applicable fees to your payment method.

4.4 Billing Cycle: Subscriptions are billed on a recurring basis (monthly or annually) until canceled. You will be charged automatically at the start of each billing cycle.

4.5 Price Changes: We reserve the right to change our pricing with 30 days' notice. Continued use of the Service after price changes constitutes acceptance of new pricing.

4.6 Refunds: Subscription fees are non-refundable except as required by law or as expressly stated in these Terms.

5. User Conduct and Responsibilities

You agree NOT to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload or transmit malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Interfere with or disrupt the Service or servers/networks connected to the Service
  • Use the Service for any fraudulent or illegal purpose
  • Harass, abuse, or harm other users or third parties
  • Share your account credentials with unauthorized individuals
  • Scrape, spider, or crawl the Service
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to send spam or unsolicited messages

6. Data and Privacy

6.1 Privacy Policy: Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

6.2 Data Ownership: You retain ownership of all data you input into the Service. We claim no ownership rights over your data.

6.3 Data Use License: You grant us a limited license to use, store, and process your data solely to provide and improve the Service.

6.4 Data Security: We implement appropriate security measures to protect your data, but we cannot guarantee absolute security.

6.5 Data Backup: While we regularly back up data, you are responsible for maintaining your own backups of critical information.

7. Intellectual Property

7.1 Our Rights: The Service, including all content, features, functionality, software, and design, is owned by Gatherflow and protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal church management purposes.

7.3 Restrictions: You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.

7.4 Trademarks: "Gatherflow" and our logo are trademarks of Gatherflow, Inc. You may not use these marks without our prior written permission.

8. Third-Party Services

The Service integrates with third-party services (Google OAuth, Stripe, Google Maps, etc.). Your use of these services is subject to their respective terms and policies. We are not responsible for the actions or policies of third-party service providers.

9. Service Availability

9.1 Uptime: We strive to maintain high availability but do not guarantee uninterrupted access to the Service.

9.2 Maintenance: We may perform scheduled or emergency maintenance that temporarily limits access to the Service.

9.3 Modifications: We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

10. Termination

10.1 Termination by You: You may cancel your subscription at any time through your account settings. Your access will continue until the end of your current billing period.

10.2 Termination by Us: We may suspend or terminate your account if you violate these Terms, fail to pay fees, or for any other reason with 30 days' notice.

10.3 Effect of Termination: Upon termination, your right to use the Service ceases immediately. You may request a copy of your data within 30 days of termination.

11. Disclaimers and Limitation of Liability

11.1 AS-IS Basis: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

11.2 No Warranty: WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.3 Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

11.4 Maximum Liability: OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Gatherflow, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

13. Dispute Resolution

13.1 Informal Resolution: Before filing a claim, you agree to try to resolve disputes informally by contacting us at support@gatherflow.co.

13.2 Arbitration: Any disputes not resolved informally shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association.

13.3 Class Action Waiver: You agree to resolve disputes individually and waive the right to participate in class actions.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to conflict of law principles.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the new Terms.

16. Miscellaneous

16.1 Entire Agreement: These Terms constitute the entire agreement between you and Gatherflow regarding the Service.

16.2 Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.3 Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

16.4 Assignment: You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

17. Contact Us

If you have any questions about these Terms, please contact us:

Email: legal@gatherflow.co

Support: support@gatherflow.co

Address: Gatherflow, Inc.
[Your Business Address]

By using Gatherflow, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.